We hope that you love our products, yet we understand that sometimes things just don't work out. Please reach out to [email protected] with your order # and let us know the reason for your return to get your refund process started asap.
Product Return Policy
Simple Green Smoothies offers a 7-day money-back guarantee on most items purchased from shop.simplegreensmoothies.com.
The digital Plant-Based Bundle is non-refundable.
If you purchased a physical item, you must ship back the product in new condition for us to complete the refund process.
Customer is responsible for return postage, initial shipping charges and a $5.95 restocking fee.
Any billing charges past 7 days are non-refundable. We reserve the right to change or amend this policy at any time.
Domestic Shipping Policy
By submitting your email address, you authorize us to deliver all digital download(s) and/or a link to the digital download(s) you have purchased to that e-mail address.
For any physical items you purchased, adhere to our shipping policy below. Shipping companies across the nation are currently experiencing delays due to COVID-19 safety protocols, labor shortages and high package volume.
It is currently taking 3-5 business days for us to prepare orders for shipment.
Once shipped, you'll receive an email notification with tracking details.
After receiving your shipment confirmation email, rest assured that your order is safely in the shipper's hands. They are working as quickly and diligently as possible to get your order to you even if your tracking may not reflect that the shipper has received your package.
It may take 3-5 business days for the first scan to occur and for tracking information to update. We are also seeing many deliveries occur without stopping for a tracking scan, a measure that USPS and UPS utilize to process your delivery faster.
For the latest shipping carrier service updates, please see the USPS + UPS websites.
Send your return to: Simple Green Smoothies PO BOX 1261 Brooksville, FL 34605
International Shipping Policy
For any physical items you purchased, you adhere to our shipping policy below. Shipping companies are currently experiencing delays due to COVID-19 safety protocols, labor shortages and high package volume.
International orders should be delivered in 5-20 business days, best case scenario. Weekend delivery is not available. International shipping fees are calculated at checkout. If we are able to get you a better price on our end, we will refund you any difference in the shipping price you paid and we charge.
Our International shipping partners do not accept P.O. Box delivery addresses.
International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
For international orders (Including Canada) there may be COD charges based on destination country.
Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International shipping rates do not apply to items being shipped to Territories within the continental United States including, Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. Same US shipping rates apply, please allow additional time for standard orders to ship.
I absolutely love this protein powder. I was just running out because I usually do my smoothies spring through fall and realized it was discontinued in December. Please bring it back!! :)
I joined this cleanse to remove many of my bad food habits. My cleanse journey was amazing the first week. I felt wonderful. Unfortunately, for the last 2 weeks of the cleanse I had covid and I am just feeling better today. I didn't have the appetite to finish. I couldn't eat anything. I'm sorry not to be positive here, but thought it was important to share my experience. The one thing I am happy to find is the joint pain I had is gone and I attribute this to the no dairy. I plan on staying dairy free.
My husband and I did the 21 day Spring Cleanse together. It was a very positive experience! We both needed a change in our diet, and with the meal plans and recipes at our fingertips, we had nothing to lose (but weight!). Prior to the cleanse we were eating very poorly. During the 21 days, we changed some meals around and omitted some snacks but didn't stray from the cleanse other than sharing one glass of wine at a festival and my husband having grilled chicken on a salad a few times. I lost 10.1 lbs and my husband lost 15 lbs!! We really needed this boost! And you would think the weight loss was the best part, but it really wasn't. Turns out we LOVED eating plant based!! The meals were soooo flavorful and we were never hungry. The variety in each meal kept it exciting and kept us motivated. I am reading two books: Eating on the Wild Side and How Not to Diet, and they both confirm that a plant based lifestyle is so beneficial for your health. My husband and I have enjoyed it so much that we have joined Rawk the Year and already did our meal plan for this week. Having the customized grocery list really works for us and we have found that we need a meal plan to succeed. We have not been caught hungry with no idea of what to eat. Thank you for providing such an invaluable tool! Our health is so very grateful!!
Joined to reset my eating habits. Motivated to be healthier, fitter and to lose some weight — especially since I’m a more mature mom (50) with younger kids to keep up with (5 and 11).
I loved the cleanse. My withdrawal symptoms dissipated after just a few days (which was faster than when i did the 7 day spring cleanse a couple years ago).
The best way to describe my experience is that my body felt happy! My psoriatic arthritis didn’t flare once. My joints didn’t feel inflamed. My stomach wasn’t bloated. My skin was glowing. My digestive system worked easily and like clockwork. It felt awesome to experience my body working so efficiently. I also lost about 6 pounds.
So many delicious recipes that will become part of our meal planning!
21 days seemed like a long time when I committed, but it went by quickly! I’m really proud of myself for doing this for myself. And for my Future Self too!
I joined the cleanse for a few reasons. I’ve always had a very healthy diet — lots of fruits and veggies, healthy fats, little-to-no added sugar, gluten-free, etc. But, having gone back to school to become a nutritionist recently, life got incredibly busy and my diet got a little boring. Throwing together the same salad with protein, simple breakfasts, quick lunches. I needed a jump start. I also became very interested in diving into a plant-based diet to learn more about it in the hopes of improving my own health and helping future clients in my community. Going into it, I really didn’t know how closely I’d follow all the prep and menus or how interested I’d be in connecting with others in the online community. But, almost instantly, I felt a responsibility both to myself and the group to give it my all. I also felt a quick kinship with everyone going through it, and was anxious to share my journey and read about others. It was an amazing experience on all levels. The recipes continued to surprise me with how good they were — almost without exception. Of course, you expect one or two that aren’t your favorites, but even those were good overall. For me, some of the recipes contained a little too much added sugar, particularly sauces and dressings (in the form of maple syrup, so that’s good). This is primarily because I have almost no added sugar in my diet. Plus, I know sweet snacks can be a trigger for me to overdo it, so I need to avoid them. However, if I were someone used to eating a highly processed and high sugar diet, this would have been a great way to ease off, so I understand how these recipes would work for most people. And, once I started making the recipes, I quickly learned to adjust for my own tastes. Two things I really wasn’t sure about were 1) how I’d feel entirely giving up dairy, and 2) how I’d like week 2 with no grains and legumes. I was surprised to find that I really enjoyed all of that. Weight loss was not a goal going into the program. What I have noticed is less bloating and better digestive function. That’s huge for me. I attribute most of that to dairy, and a don’t plan to add it back into my diet. As for grains, I surprisingly learned that I feel better when I limit those, as well. I find that they’re hard to resist and sometimes prompt me to eat more than I intend or to eat mindlessly. While I won’t eliminate them entirely — I believe there is too much nutritional benefit — I will be more selective in adding them back into my diet. The thing I’m most proud of is committing to the program without regard to upcoming plans that may have gotten in the way. I adjusted both my behavior and some of my plans to accommodate the program and am so glad I did! I will truly miss some of the women I connected with online during the program. Moving forward, I plan to repeat the process and see what improvements I continue to feel. As I finish up, although I had a couple of struggles along the way, I really have to say that I RAWKED this. So excited for what’s ahead. Thanks Simple Green Smoothie team!
I joined the cleanse because I love the recipes and was in the home stretch of a college class. I needed a plan ☺️ and noticed I had the energy to keep up with work and college.
I am proud that I learned how to make my own kombucha this time and will keep up my new SCOBY! I also am recovering from foot surgery and am proud that I am almost to 400 miles of my own in Run the Year.
I joined this cleanse, because my results were amazing in every way with the Autumn cleanse. Unfortunately, I got ‘beyond off track’ since the Holidays and this is exactly what I needed to get back on track. Something about the structure and the community absolutely works for me. I don’t do social media and rarely post, but I follow, enjoy and appreciate the discussion group.
I had tried to get started again during the winter, but wasn’t consistent. This time - thank you again, and thank God I found you :-) - following the plan again took me off the sugar and unhelpful habits. Unfortunately, I didn’t lose the weight that I had anticipated, which is a bit disappointing. But that’s the not to blame the plan, I know I overdid some of the snacks, and nuts, and quite likely I was heavier than I was at the start than Autumn, as well. Honestly, it could be a blessing, because it causes me to step back and become more intentional with my vision and my choices.
I’ve been sleeping great, I love that I’m eating so many vegetables, and that their the base of my diet. I also love that the food is delicious, and varied, and that it’s my work! The whole family loves it, carnivores, vegetarians, gluten free-ers.
I’m proud that even though I was anticipating more weight/fat loss, that I am continuing and not throwing in the towel. I really have no choice! I can’t go back to sugar and poor habits. I do anticipate my body shifting and submitting more at some point soon, and I’ll keep you posted! Thank you!
The 21 day cleanse program was amazing! I can’t believe I gave up meat for 21 days! I’ve never done that before and I feel amazing!! I’ve lost 9 pounds and plan on sticking with this way of life! The plan itself was fabulous every meal was delicious and I will definitely make them again. Prepping on the weekend really helped throughout the week and I plan to continue that! I also enjoyed the community being able to connect with others and read that other people were going through the same thing as me. Accountability is a game changer! Thanks again Jen and team for a great 21 days and a great program! I cant wait for the next one!