We hope that you love our products, yet we understand that sometimes things just don't work out. Please reach out to hello@simplegreensmoothies.com with your order # and let us know the reason for your return to get your refund process started asap.
Product Return Policy
Simple Green Smoothies offers a 7-day money-back guarantee on most items purchased from shop.simplegreensmoothies.com.
The digital Plant-Based Bundle is non-refundable.
If you purchased a physical item, you must ship back the product in new condition for us to complete the refund process.
Customer is responsible for return postage, initial shipping charges and a $5.95 restocking fee.
Any billing charges past 7 days are non-refundable. We reserve the right to change or amend this policy at any time.
Domestic Shipping Policy
By submitting your email address, you authorize us to deliver all digital download(s) and/or a link to the digital download(s) you have purchased to that e-mail address.
For any physical items you purchased, adhere to our shipping policy below. Shipping companies across the nation are currently experiencing delays due to COVID-19 safety protocols, labor shortages and high package volume.
It is currently taking 3-5 business days for us to prepare orders for shipment.
Once shipped, you'll receive an email notification with tracking details.
After receiving your shipment confirmation email, rest assured that your order is safely in the shipper's hands. They are working as quickly and diligently as possible to get your order to you even if your tracking may not reflect that the shipper has received your package.
It may take 3-5 business days for the first scan to occur and for tracking information to update. We are also seeing many deliveries occur without stopping for a tracking scan, a measure that USPS and UPS utilize to process your delivery faster.
For the latest shipping carrier service updates, please see the USPS + UPS websites.
Send your return to: Simple Green Smoothies PO BOX 1261 Brooksville, FL 34605
International Shipping Policy
For any physical items you purchased, you adhere to our shipping policy below. Shipping companies are currently experiencing delays due to COVID-19 safety protocols, labor shortages and high package volume.
International orders should be delivered in 5-20 business days, best case scenario. Weekend delivery is not available. International shipping fees are calculated at checkout. If we are able to get you a better price on our end, we will refund you any difference in the shipping price you paid and we charge.
Our International shipping partners do not accept P.O. Box delivery addresses.
International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
For international orders (Including Canada) there may be COD charges based on destination country.
Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International shipping rates do not apply to items being shipped to Territories within the continental United States including, Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. Same US shipping rates apply, please allow additional time for standard orders to ship.
I enjoyed this last smoothie and did make some changes in the previous smoothies too. I am pre diabetic and have high cholesterol so I’m trying to avoid the super sugary fruits like bananas and in this last smoothie recipe you said to swap it with frozen cauliflower, what a great idea!!!! You are right, the taste of it is pretty inexistent.. loved this idea!!!
I do smoothies daily and using ginger and turmeric in every single smoothie (love ginger) unfortunately at times the taste of ginger is prevalent to everything I use.
I loved this challenge because I learned how to mix, swap ingredients as my liking and healthier to my needs.
I read someone said it would be nice to have the challenge for be 2 weeks and I completely agree!!
Thank you for helping me make my smoothies healthier and interesting.
I joined the cleanse because I have a history of ovarian cancer and had another abdominal surgery to remove another mass and wanted to get back on track with my plant based lifestyle I've been living since being diagnosed. Thought it would be nice to get back into it with a group. Since my recent surgery I didn't have a chance to actually do the cleanse. I was really excited at the prospect of having the materials I need once I fully heal. This was the first cleanse I have ever been invited via email to do and I like your website and materials.
I wasn't able to do it on schedule due to external factors. I'm planning to do it on my own in a few weeks to improve my energy and wellbeing. I’ve already noticed more awareness even from just thinking about the cleanse.
The cleanse was seamless. The recipes are sooooo delicious they will all become part of my meal planning. I will also order 2 of Jen’s books 👍. Weekly prep was very helpful and I was never hungry. The only meals where I couldn’t eat the proper portions were the morning snacks. So next time I’ll cut the recipes in half. I joined to better my health / fight inflammation (I have lichen sclerosis …. fairly new diagnosis) / I’ve used many of Jen’s recipes before and knew they would be yummy which they are! I feel more balanced and have less food cravings.
I wanted to eat more plant based and this decision comes along with this cleanse. And I found it perfect to do it with a community. This cleanse structure was new to me but I enjoyed it. It gave me an inside how prep your meals can help you through the week. The recipes were delicious, so tasty. The weekly calls were so much fun and I enjoyed to connect life with the participants. I was not hungry and loved all the snacks :) In the beginning I had light detox symptoms and day after day I felt better: my belly was flat, quality of sleep so much better and my body doesn't felt stressed anymore.
I did this cleanse because I really needed a reset. I needed to change my way of eating, and to experience what it felt like to eat clean. I enjoyed everything about this cleanse. The meals were amazing, the soups and sauces, oh the sauces! Woke up feeling light with more energy. There was no morning back pain. I was never hungry. It was just amazing. So far, I lost some inches from my waist, stomach feels less bloated. Believe I have lost a few pounds. Did not go on the scale because I plan to continue the cleanse for two more weeks.
I joined to get back to healthier eating, feel more energetic and drop a couple pounds. It was fun trying some new items in my Vitamix. Made almond butter for the first time and I don't think I'll be buying it anymore. I also liked the cashew cream and all the variations you can make with it. Many of the recipes will become regulars. The savory nuts were a favorite snack. I felt good on the cleanse. I wasn't hungry and felt in control of my eating. Your recipes are delicious. I enjoyed trying some new flavors. The only challenge was all the prep but I know there's always more prep involved when you eat whole nutritious food. The prep ahead was helpful but my schedule didn't allow me to completely prep ahead so I had more work to do during the week. It was definitely worth it.
I joined because I was tired of being exhausted and having no energy. Also tired of my stomach bloating every time I ate something. The pre cleanse week was wonderful. Tried some new recipes and lost 5 lbs. Got back to smoothies and healthier meals. Love how I can make them all over and over again. They’re just so good.