We hope that you love our products, yet we understand that sometimes things just don't work out. Please reach out to hello@simplegreensmoothies.com with your order # and let us know the reason for your return to get your refund process started asap.
Product Return Policy
Simple Green Smoothies offers a 7-day money-back guarantee on most items purchased from shop.simplegreensmoothies.com.
The digital Plant-Based Bundle is non-refundable.
If you purchased a physical item, you must ship back the product in new condition for us to complete the refund process.
Customer is responsible for return postage, initial shipping charges and a $5.95 restocking fee.
Any billing charges past 7 days are non-refundable. We reserve the right to change or amend this policy at any time.
Domestic Shipping Policy
By submitting your email address, you authorize us to deliver all digital download(s) and/or a link to the digital download(s) you have purchased to that e-mail address.
For any physical items you purchased, adhere to our shipping policy below. Shipping companies across the nation are currently experiencing delays due to COVID-19 safety protocols, labor shortages and high package volume.
It is currently taking 3-5 business days for us to prepare orders for shipment.
Once shipped, you'll receive an email notification with tracking details.
After receiving your shipment confirmation email, rest assured that your order is safely in the shipper's hands. They are working as quickly and diligently as possible to get your order to you even if your tracking may not reflect that the shipper has received your package.
It may take 3-5 business days for the first scan to occur and for tracking information to update. We are also seeing many deliveries occur without stopping for a tracking scan, a measure that USPS and UPS utilize to process your delivery faster.
For the latest shipping carrier service updates, please see the USPS + UPS websites.
Send your return to: Simple Green Smoothies PO BOX 1261 Brooksville, FL 34605
International Shipping Policy
For any physical items you purchased, you adhere to our shipping policy below. Shipping companies are currently experiencing delays due to COVID-19 safety protocols, labor shortages and high package volume.
International orders should be delivered in 5-20 business days, best case scenario. Weekend delivery is not available. International shipping fees are calculated at checkout. If we are able to get you a better price on our end, we will refund you any difference in the shipping price you paid and we charge.
Our International shipping partners do not accept P.O. Box delivery addresses.
International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
For international orders (Including Canada) there may be COD charges based on destination country.
Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International shipping rates do not apply to items being shipped to Territories within the continental United States including, Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. Same US shipping rates apply, please allow additional time for standard orders to ship.
The prep was very time consuming but the recipes turned out great. Never felt hungry. I did this a couple weeks later so did not use the community support.
Shopping list and prep guide very helpful. Didn’t make it through the entire cleanse but intend to restart again at a better time. The recipes that I tried were delicious. The community page is very welcoming and helpful!
I really enjoyed this cleanse! The food was delicious and didn't take too much time to prepare. The shopping prep list was really helpful too! I also enjoyed seeing other posts on how others were doing with the cleanse and seeing photos of the food everyone made. I will definitely do it again!
The cleanse was a great way to help clean up my diet and find tasty easy to make replacements for foods that are high in calories. I've lost some weight while still enjoying meals. It's been a great experience!
This was one of the most delicious and fun cleanses I’ve ever done. I thought going 100% plant based would leave me feeling hungry and exhausted. I was surprised to find I slept better and had more energy than I could’ve imagined. I looked forward to the variety of yummy foods at each meal and the snacks kept me satisfied. I followed the prep guide and prepped all the smoothies ahead, which made it easy to start the day and stay on plan. I plan to incorporate many of the recipes into my eating plan going forward. Thank you Jen & Team for creating this program!
Traveling the week of the cleanse so completed the week before. Sorry to have missed the community support, but glad to have completed the cleanse! My husband joined me for the dinners, so that helped. First few days were a lot with the shopping and prepping. My purpose was to reset my choices to more plant based eating by remembering how much better it feels to do so! Mission accomplished!
I joined the cleanse because I am a mid forties very active woman (I just backpacked 150 miles on the Pacific Crest Trail!), but I continue to gain weight. I also saw my family going down a path I wasn’t comfortable with regarding their food choices… so this was a great jump start to focus on nutrition for me, and I got the whole family involved! I’m now extremely motivated to continue the Whole Foods mostly plant based journey. One week and I could really see and feel a difference!
I feel great, I feel lighter and was never hungry. In fact I had a hard time eating everything on the meal plan. I joined challenge because I needed to make a change in my diet. I've been off my clean eating normal routine for quite some time and my body has not been happy with me. I suffer from RA and the inflamation was getting in the way the things I love to do. Not only has my inflamation subsided but I lost most of the fluff round my middle. I'm so proud I made it all the way through the program. Everything was delicious and I'm looking forward to continue eating this way in the day, weeks and months to come!