We hope that you love our products, yet we understand that sometimes things just don't work out. Please reach out to hello@simplegreensmoothies.com with your order # and let us know the reason for your return to get your refund process started asap.
Product Return Policy
Simple Green Smoothies offers a 7-day money-back guarantee on most items purchased from shop.simplegreensmoothies.com.
The digital Plant-Based Bundle is non-refundable.
If you purchased a physical item, you must ship back the product in new condition for us to complete the refund process.
Customer is responsible for return postage, initial shipping charges and a $5.95 restocking fee.
Any billing charges past 7 days are non-refundable. We reserve the right to change or amend this policy at any time.
Domestic Shipping Policy
By submitting your email address, you authorize us to deliver all digital download(s) and/or a link to the digital download(s) you have purchased to that e-mail address.
For any physical items you purchased, adhere to our shipping policy below. Shipping companies across the nation are currently experiencing delays due to COVID-19 safety protocols, labor shortages and high package volume.
It is currently taking 3-5 business days for us to prepare orders for shipment.
Once shipped, you'll receive an email notification with tracking details.
After receiving your shipment confirmation email, rest assured that your order is safely in the shipper's hands. They are working as quickly and diligently as possible to get your order to you even if your tracking may not reflect that the shipper has received your package.
It may take 3-5 business days for the first scan to occur and for tracking information to update. We are also seeing many deliveries occur without stopping for a tracking scan, a measure that USPS and UPS utilize to process your delivery faster.
For the latest shipping carrier service updates, please see the USPS + UPS websites.
Send your return to: Simple Green Smoothies PO BOX 1261 Brooksville, FL 34605
International Shipping Policy
For any physical items you purchased, you adhere to our shipping policy below. Shipping companies are currently experiencing delays due to COVID-19 safety protocols, labor shortages and high package volume.
International orders should be delivered in 5-20 business days, best case scenario. Weekend delivery is not available. International shipping fees are calculated at checkout. If we are able to get you a better price on our end, we will refund you any difference in the shipping price you paid and we charge.
Our International shipping partners do not accept P.O. Box delivery addresses.
International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
For international orders (Including Canada) there may be COD charges based on destination country.
Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
International shipping rates do not apply to items being shipped to Territories within the continental United States including, Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. Same US shipping rates apply, please allow additional time for standard orders to ship.
Jen's recipes are a welcome addition to my collection of healthy, plant-based meals. I love that she uses easy to find, quality ingredients. Her recipes don't include anything questionable for a healthy diet, such as certain sweeteners. As a stage 4 cancer survivor (diagnosed at age 38), I realize how important food is for our health and longevity. We should all know the importance of fueling our bodies with whole foods and I love Jen's mission to share that message! I will certainly be using these recipes over and over again. Thanks, Jen!
P.S. Well done on the pictures for each recipe!
I’m sure this cleanse is good, but I never started it. I became too overwhelmed with all the prep. However, you can’t go wrong with adding more plants in your diet. I’ve completed other plans by Simple Green Smoothies and always feel great in the end. Hopefully, I’ll compete this one at some point. It still is a worthy plan to try out.
I love focusing on eating nutritious food! I believe that good health is feeling good physically and mentally. When I know I’m doing good things for my body, it gives me a mental boost. What the mind believes the body achieves. I feel better when I eat better. Doing the cleanse helps me realign my eating habits. Each time I do a cleanse I learn something new. I never used ginger until my first cleanse and now I have it almost daily in my tea and smoothie. I also carry forward new habits which help me implement more vegetables in my diet. I love the interesting mix of flavors in the meals and snacks. I love the metabolism tea and the spiced almond milk. I like repeating recipes to save time and energy. I love being able to change out ingredients and still have a great meal.
This is my 5th Spring Cleanse and while I'm never surprised by the easy recipes and tasty meals, I'm always a little surprised at how good I feel and the positive results! The cleanse comes at a very busy and stressful time of the year (as a teacher), so it's a great way to have structure and a plan to get me through the chaos of the work week. This year in particular it was helpful and insightful, and I'll continue a few more weeks with the maintenance option to get me through the end of the school year and a great start to the summer.
Thank you x 100 for having everything so organized. During Week 1 my weight went steadily down. The week’s recipes at a glance made it easy to figure out how to switch meals around, if necessary. The Grocery List made shopping so much less stressful. Having an interactive pdf was great. And, the recipes are Amazing!
I love all the cleanses! I didn’t stick with it as much as I should have but I’m going to do it again! I lost a few pounds. That’s the great thing you can use them as needed.
I was recently diagnosed as being pre-dietbetic. I had gained weight over the winter and couldn’t lose it. I had to make a change, especially when it came to sugar. The recipes were more delicious than. I had anticipated. I love having the smoothies for breakfast. That is one thing I plan to keep doing. I have to take a minute and say that my wonderful husband was super great in supporting me in this endeavor. I didn’t lose a lot so weight during the cleanse, but I really felt better. Your instructions for the cleanse were excellent, Thank you!
I absolutely loved these cleanse! I have so much more energy, sleep better and have loved the recipes. Losing 9 lbs is also a bonus! I am excited to keep this plant based life style and join another one of Jen's cleanses. The only negative is the grocery bill was a bit expensive.
I realized I needed a reset because I had gained some weight over the winter. I wasn’t feeling good about myself. I had done one of Jen’s cleanses a couple of years ago, and I remembered how amazing I felt during and after completing the 21 day cleanse. I knew signing up for the Spring Cleanse would be the perfect way to lose some weight, get energized, and feel better about myself overall! I was right!
Overall, the meals and snacks have been tasty. Everything is so well organized. I was never hungry, nor did I have cravings! I definitely plan on continuing with the smoothies, and I plan to incorporate 3 days of plant based eating weekly. Thank you, Jen, for sharing your knowledge about and enthusiasm for plant based eating!
I really enjoyed the structure of the cleanse. The coaching calls, meal prep and plans ahead of time were super helpful. Most of the food was amazing and I loved getting so many different plants in my body every day! While I didn't stick to it 100%, I still found it helped reintroduce me to eating a mostly plant based diet, helped with sugar cravings and I even lost a few pounds! Thank you for offering the discounted price for those of us who have already purchased the plans in the past. I love being a part of the community and getting the updates each season!