Shipping companies across the nation are currently experiencing delays due to COVID-19 safety protocols, labor shortages, and high package volume.
What you can expect from us...
- It is currently taking 1-2 business days for us to prepare orders for shipment.
- Once shipped, you'll receive an email notification with tracking details.
- After receiving your shipping confirmation email, please rest assured that your order is safely in the shipper’s hands. They are working as quickly and diligently as possible to get your order to you even if your tracking may not reflect that the shipper has received your package.
- It may take 3-5 business days for the first scan to occur and for tracking information to update. We are also seeing many deliveries occur without stopping for a tracking scan, a measure that USPS and UPS utilize to process your delivery faster.
- For the latest shipping carrier service updates, please see the USPS + UPS websites.
We greatly appreciate your patience and sincerely apologize for any inconvenience. We look forward to you receiving products with the nutrients to help you tap into your potential and feel your best.
DOMESTIC SHIPPING POLICY
- Free Standard Shipping on Retail Orders Over $75 in the US.
- Orders placed after 11AM PST will be processed the following business day.
- Orders placed after 11AM PST on Fridays, will be processed the following Monday.
- Overnight orders placed Friday before 11AM PST will be delivered the following Monday.
- Business days are Monday-Friday, excluding scheduled fulfillment center closures.
- We do not process, ship or deliver orders on Saturdays or Sundays.
INTERNATIONAL SHIPPING POLICY
International shipping fees are calculated at checkout. If we are able to get you a better price on our end, we will refund you any difference in the shipping price you paid and we charge.
- Packages will be delivered in 5-20 business days, best case scenario. Weekend delivery is not available
- Our International shipping partners does not accept P.O. Box delivery addresses.
- International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
- For international orders (including Canada) there may be COD charges based on destination country.
- Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
- International shipping rates do not apply to items being shipped to Territories within the continental United States including: Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Same US shipping rates apply, please allow additional time for standard orders to ship.
We are currently shipping within the US, Canada, Mexico and UK.